The Hunter Douglas Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas at 1.888.501.8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our LIfetime Limited Warranty as described below:
Hunter Doublas (or its licensed fabricator/distributor) will repair or replace the window fashion product or components found to be defective.
Since 1939, the Graber brand has been synonymous with superior quality and impeccable service. Our unflinching focus on premium materials and product innovation makes us a leader in our industry.
Our window treatments complete your home with refined elegance and exquisite craftsmanship. When you select Graber products, our goal is to give you a Best Experience, from design that provides a lifetime of beauty and excellence to service that’s there when you need it most. The Graber Limited Lifetime Warranty, as described below, represents our dedication to your complete satisfaction.
The product is warranted against original defects in materials or workmanship for the time period specified below, provided that the product was properly installed, the product was made or assembled exclusively from Wigger Draperies’ materials and components and Wigger Draperies’ recommendations were followed with regard to limitations and specifications. This warranty extends only to you as the original purchaser of the product.
*Excludes Foundations faux wood blinds (see Five-Year Warranty)
What Is Not Covered
The obligations of Wigger Draperies are limited to the replacement or repair of parts or products found to be defective. If repairs are made under this warranty, the repairs will be made with like or similar parts. It is at the sole discretion of Wigger Draperies to determine whether product will be replaced or repaired.
Wigger Draperies is not responsible for shipping costs or labor costs, for measuring and taking the product down, or for remeasuring or reinstalling the product.
Wigger Draperies may defer actions or any claim for warping for a period of up to twelve (12) months from the date of the claim in order to permit acclimating to humidity and temperature conditions.
Warranty coverage applies to the defective product only. Other window coverings in the room/household will not be replaced.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the product, etc.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES. THE DURATION OF ANY IMPLIED WARRANTIES FOR ANY PRODUCT IS LIMITED IN DURATION TO THE WARRANTY TERM APPLICABLE TO SUCH PRODUCT AS SET FORTH ABOVE. WIGGER DRAPERIES SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental, punitive, or consequential damages, so this limitation or exclusion may not apply to you.
No person is authorized to extend or alter this warranty.
You want your fabric to keep looking its best, long after you’ve made the investment.
Here is how to take care of your fabric:
We offer cleaning and maintenance services so please contact us and we can help facilitate the whole process.